💲Terms and Conditions

1. General Info

Our website is run by Dama N.V., a mob registered in Curaçao (registration number 152125, address: Scharlooweg 39, Willemstad, Curaçao), and licensed by the Curaçao Gaming Control Board (license no. OGL/2023/174/0082). We might tweak these Terms from time to time, and we’ll give you a heads-up when we do. If you keep using the site, that means you’re okay with the changes. Not keen? You can request your account balance, subject to our Payment and Refund Policies. If there’s a dispute, the English version of these Terms is the final word. If a court rules any part invalid, the rest still applies.

2. Your Responsibilities

Here, “Casino” means us, the folks running the show, and “You” means you, the player. By agreeing to these Terms, you get that gambling can be a risky business, and we’re not on the hook for any losses you might cop. We’re also not responsible for tech hiccups like dodgy internet, software glitches, or anything else that might interrupt your gaming.

If we stuff up a bet or payment, we can:

Cancel any bets that went wrong, putting your account back to how it was.
Fix bets to match the correct odds at the time.

If we accidentally credit your account with funds that aren’t yours (say, due to a tech or human error), those funds stay ours and will be voided. If you’ve withdrawn them before we notice, you owe us that amount, and you need to let us know within 24 hours via email. We don’t guarantee our site or games will always work perfectly, and we’re not liable for any issues arising from your use. You agree to cover us for any claims tied to your gaming. If you break these Terms, we can take steps like suspending or banning your account.

3. Restricted Regions

You can only play if online gambling is legal where you are. It’s on you to make sure you’re complying with Aussie laws or wherever you’re based. We might run a Know Your Customer (KYC) check, and if you’ve deposited in breach of local laws, we can’t guarantee a refund, but we’ll do our best to sort it out. Bonuses aren’t available for players in some places, like Sweden, and any winnings from those bonuses are void. Check our Bonus Terms and Conditions on the site for the full list of restricted spots.

4. Game Rules and Access

By agreeing to these Terms, you’re saying you understand how our games work. Some games might not be available in Australia due to game provider rules, which can change. Using a VPN to dodge these restrictions is a no-go and could see your winnings forfeited. Some games, like NetEnt slots or branded ones (e.g., Planet of the Apes or Vikings), have extra restrictions. Shoot an email to support@ricky-online.com for more details.

5. Taxes and Fees

You’re responsible for sorting out any taxes or fees on your winnings, as per Australian tax laws or your local rules.

6. Your Account

You need to be 18 or older to sign up, and you can’t let anyone else use your account, especially not kids. Stick to one account—multiple accounts will get shut down, and any winnings will be taken back. The site’s for fun, not for making a buck. Keep your details up to date by contacting our support crew.

7. KYC Checks

We use KYC to confirm you’re a real person, your funds are legit, and your payment account is yours. You’ll need to provide:

A valid ID (like a passport or driver’s licence).
Proof of address (e.g., a recent power bill, no older than 90 days).
Proof of payment (like a bank transaction screenshot).

We might ask for more docs or a video call. If you don’t complete KYC, your account could be suspended or closed, and funds held until verified. Dodgy funds will be kept by us.

8. Payments

We’ve got heaps of payment options—check the Payments Page or ask our support team. Only use your own payment methods. You can deposit in AUD, EUR, USD, CAD, NZD, NOK, or cryptos like BTC, USDT, ETH, LTC, and DOG. Minimum deposits start at 20 AUD (or equivalent), depending on the method. Withdrawals are capped at 7,500 AUD weekly and 15,000 AUD monthly, but VIPs might get higher limits. Jackpot wins are paid in full. Crypto deposits don’t have set limits.

9. Stopping Fraud

We’re tough on fraud. Don’t try things like teaming up with mates to cheat, rigging game outcomes, or creating extra accounts. If we catch you, we’ll void your winnings, restrict your account, or even take legal action. Report any software bugs straight away and don’t exploit them. Deposits need to be wagered a certain number of times before you can withdraw to keep things above board.

10. Refunds

You can request a refund within 24 hours of a transaction or 30 days if someone else accessed your account. Refunds take 5–7 banking days and need KYC verification. Bonuses and winnings are subtracted first, and you cover any refund costs.

11. Inactive Accounts

If you don’t log in for 12 months, your account’s considered inactive, and we might charge a 25 AUD (or equivalent) monthly fee until you log back in or your balance hits zero. We’ll let you know by email.

12. Complaints

Got a gripe? Reach out via live chat, email, or our online form. We’ll confirm we got it within 24 hours and let you know the outcome. Not happy? You can take it to the Curaçao Gaming Control Board or a dispute resolution service.